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AFMC creates Improvement Suggestions Process

Posted 12/15/2006   Updated 12/15/2006 Email story   Print story


by Joy Westfall
Air Force Materiel Command Strategic Plans and Programs

12/15/2006 - WRIGHT-PATTERSON AIR FORCE BASE, Ohio  -- At one time or another, many people in Air Force Materiel Command have wondered, "Why do I have to do this - it is just a waste of time?" or "Why can't I just do it this way - it would save so much time and money?"

Headquarters AFMC now offers an outlet for these and similar questions.

On Dec. 11, the command implemented the AFMC Improvement Suggestions Process via a new Community of Practice, or CoP. The new, easy to use process empowers the entire AFMC workforce by allowing individuals at all levels to submit suggestions that support Air Force Smart Operations for the 21st Century, or AFSO 21, goals and the Balanced Scorecard strategic objectives.

The CoP application can be found at: or for people who access Knowledge Now through the Air Force Portal.

The AFMC Improvement Suggestions Process replaces the AFMC Divestiture Program, which became too costly to operate from a financial and personnel resource perspective.

The new CoP contains two main areas. The first section, entitled document management, contains administrative information about the process to include business rules and training. Information on how this process relates to the Air Force Innovative Development through Employee Awareness, or IDEA, program also can be found here.

The second section, entitled improvement suggestion, is where visitors can access the application to make a suggestion. Patrons simply click "Make a Suggestion" and supply the requested information. An option allows people to remain anonymous. This section also allows people to view the entire suggestion list and check on the status of all suggestions. However, visitors must have an Air Force Knowledge Now account to submit a suggestion.

For those who think they have a command wide best practice, the site also contains a link to the AFMC Inspector General CoP. There people will find the Best Practice submission process and form.

By using these sites and sharing process improvement suggestions, AFMC's work force can be part of the improvement solution.

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