Mary Moore (left), Air Force Materiel Command alternate master process officer, presents Tia Locklear, 88th Force Support Squadron process manager, with a certificate and coin, Oct. 14, 2021 for her completion of the Masterminds course based on John C. Maxwell’s book “Everyone Communicates, Few Connect” at Wright-Patterson Air Force Base, Ohio. The course teaches strategies to ensure communication is effective. (U.S. Air Force photo by Jaima Fogg)