July 6, 2021 Air Force makes more rights available for housing tenants Joint Base San Antonio-Lackland, Texas -- The Department of the Air Force is implementing the remaining four rights for housing tenants, including a universal lease, a process to resolve disputes with property owners and procedures for withholding rent when applicable.The Department of Defense
Aug. 27, 2020 Installation commanders are key in privatized housing success Following full analysis and inputs from more than 45,000 residents, the Air Force's enterprise-wide effort to improve privatized housing program by actively engaging residents and families, and increasing installation commander input is showing positive results.
June 18, 2020 Resident advocates key to rebuilding trust in AF privatized housing program JOINT BASE SAN ANTONIO-LACKLAND, Texas -- The Department of the Air Force welcomed its first group of privatized housing resident advocates June 15 with a clear mandate: rebuild trust in the privatized housing program. The Air Force established the RA positions as part of a sweeping effort to
April 13, 2020 New incentive fee plan gives residents, commanders stronger role in housing programs JOINT BASE SAN ANTONIO-LACKLAND, Texas – The Air Force is negotiating with privatized housing owners on a Performance Incentive Fee plan aimed at improving customer service and strengthening the role of installation commanders in privatized housing program quality.Corvias Group, LLC, is the first